Refund policy

Refund Policy

We accept refund requests within 14 days of delivery. If your item arrives damaged, defective, or incorrect, contact us at support@shopzero.us with photo or video evidence and we'll make it right immediately — no need to send anything back.

Refunds are processed within 5-7 business days to your original payment method.

Please note we do not accept returns for change of mind purchases. We encourage you to review product details carefully before ordering.